EvidantSP Overview
EvidantSP is a Business Intelligence, Analysis and Visualization service suite (SaaS) that enables business and IT executives to see and understand the direct business impact of IT performance.
The EvidantSP engine collects data from a variety of end user transaction monitoring tools such as HP Mercury, IBM Tivoli, CA Wily, Compuware, Tevron, Auditec and others.
Business Characteristics
Evidant Business Activity Toolkit (BAT) captures:
- Business Process Models
- User Experience Acceptability Thresholds
- Detailed Staffing Models
- Work Calendars
- Indirect Financial Risks
Business Analytics
EvidantSP offers businesses a complementary solution to leverage their existing investment in transactional monitoring tools by linking IT metrics to business characteristics so that performance analytics can be provided based on a business perspective rather than an IT view.
- Business Impact of IT: Analysis and reporting of IT in financial terms
- Customer Service Level Agreements (CSLAs): SLA reporting based on the business needs of IT service delivery
- Service Quality Metrics: Translating IT data into business focused customer service quality knowledge
- Transactional Statistics: Detailed analysis of data collected from IT transactional monitoring tools such as HP Mercury, IBM Tivoli, CA Wily, Compuware, Tevron, Auditec and others
Below are two examples of the types of business oriented IT views provided by EvidantSP:
Business Impact of IT (Value at Risk)
